Refund policy

Return & Refund Policy

Last Updated: June 2026

At LushNook, we want you to love every purchase. If you are not completely satisfied, we are here to help.

30 Day Return Policy

You may return eligible items within 30 days of receiving your order.

To qualify for a return, your item must:

• Be unused and in its original condition.

• Be returned in the original packaging.

• Include all accessories and parts.

Non Returnable Items

We cannot accept returns for:

• Items that have been used or damaged after delivery.

• Products without original packaging.

• Clearance or final sale items.

• Gift cards.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery. Include your order number and clear photos of the item and packaging. We will arrange a replacement or full refund at no additional cost.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5 to 10 business days. Processing times may vary depending on your bank or card provider.